Frequently Asked Questions

You will find a wealth of information on this web site. You can then click here to sign-up online. If you require any further information, please contact sales support on 02920 441271 or call our 24/7 Agent support line on 07866 765436 or contact us by email.
Yes, the customer's address is mandatory. However, you can search for existing customers and the address is then entered automatically.
Either complete the registration form or call 02920 441271 or call our 24/7 Agent support line on 07866 765436 or contact us by email.
The web solution means we are able to facilitate smaller accounts cost efficiently.
If you know you will not be able to get the policy to them, don’t sell it! If however, it has been sold already & your customer travels without it, they can see and print the policy from anywhere in the world at www.insurancedetails.co.uk. Also remember you can send a text with policy details and essential phone numbers via the website.
Please contact sales support on 02920 441271 or call our 24/7 Agent support line on 07866 765436 or contact us by email

From 16th March 2020, there is no cover under this policy for:

  • Cancellation, abandonment or curtailment claims if the Foreign and Commonwealth Office (FCO) advises you not to travel, for example where the FCO advise against all but essential travel to an area affected by Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARS-COV-2) or any mutation of Coronavirus, COVID-19 or SARs-COV-2.
  • Any claims as a result of Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARSCOV-2), any mutation of Coronavirus, COVID-19 or SARs-COV-2 or any pandemic or fear or threat of any the above. Except for the Emergency Medical Expenses section. This will only apply if you did not travel against the published advice of the FCO, any local government, local authority or WHO.

    2020 - Insure2travel

    Insure2travel is a trading name of Towergate Underwriting Group Limited. Registered in England with company number 4043759. VAT Registration Number: 7284724.
    Registered Address: 1 Minster Court, Mincing Lane, London, EC3R 7AA. Authorised and regulated by the Financial Conduct Authority.

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